Privacy Policy
Your privacy deserves the same care as your Luxxe.
At Luxxe Dolls Hair Co., we value your trust and are committed to protecting the personal information you share with us while creating a secure, personalized, and seamless shopping experience.
This Privacy Policy explains how we may collect, use, store, and protect your information when you visit our website or shop with us.
Information We Collect
When you interact with Luxxe Dolls Hair Co., we may collect information including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Purchase and order history
We may also collect certain information about how you use our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website interactions
- Cookies
- Usage information
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Provide customer care
- Send order confirmations and tracking updates
- Improve our website and services
- Personalize your shopping experience
- Help prevent fraud and unauthorized transactions
- Send marketing communications when you choose to receive them
Stay in the Doll Loop
If you subscribe to Luxxe Dolls Hair Co. communications, you may receive updates featuring:
- New drops
- New arrivals
- Restocks
- Exclusive offers
- Collection launches
- Hair inspiration
- Special promotions
You may unsubscribe at any time through the unsubscribe link included in our marketing emails.
Payment Security
Payments are securely processed through trusted third-party payment providers.
Luxxe Dolls Hair Co. does not store or have direct access to your complete payment card information.
Cookies
Our website may use cookies and similar technologies to make your shopping experience smoother and more personalized.
Cookies may help us:
- Keep items in your shopping cart
- Remember your preferences
- Improve website functionality
- Understand website performance
- Analyze visitor interactions
- Personalize your browsing experience
You may manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
Third-Party Services
To operate our store, we may share limited information with trusted service providers such as:
- Payment processors
- Shipping and fulfillment providers
- Email and marketing platforms
- Analytics providers
- Fraud prevention and security services
These providers receive only the information reasonably necessary to perform their services.
Data Retention
We may retain customer information where reasonably necessary for legitimate business, accounting, tax, legal, operational, and security purposes.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information held about you
- Correct inaccurate information
- Request deletion of eligible personal information
- Withdraw consent to marketing communications
- Exercise other applicable privacy rights
Privacy requests may be submitted to our Customer Care Team.
Children's Privacy
Luxxe Dolls Hair Co. does not knowingly collect personal information from children under the age of 13.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
Updates become effective once published on our website unless otherwise required by law.
Contact
For privacy-related questions:
Luxxe Dolls Hair Co. Customer Care
Email: support@luxxedollshairco.com